This page contains a library of Questions and Answers. If you have a Question that isn’t Answered below, don’t keep it a secret. Contact me (Aaron James Lee) at Media Varnish HERE . . .


• How Does All of This Work?

It’s Pretty Simple…

Video Intros:
– Select the Video Intro(s) you want and then make your Purchase. After your purchase, you’ll automatically be sent an email with instructions detailing what information you need to send me (the Custom Text you want in your Video Intro, etc.).

– After your order is received and you send Your Desired Text for Your Video Intro(s), I will Lovingly Produce and Deliver Your Brand New Video Intro(s)… Fresh and Ready… to be used and adored.

– Most orders are Completed and Delivered within 24 hours, but please allow up to 3 business days for your Video Intro(s) to be Carefully Produced and Delivered.

Video Backgrounds:
– Select the Video Background(s) you want and make a purchase.

– Immediately after purchase, you will be given a link to download all of your files.

Video Elements:
– Select the Video Element(s) you want and make a purchase.

– Immediately after purchase, you will be given a link to download all of your files.

Music Packs:
– Select the Music Pack(s) you want and make a purchase.

– Immediately after purchase, you will be given a link to download all of your files.

If you have any questions, email me at: Support@MediaVarnish.com


• Why Do I Need a Video Intro?

Video Intros are short animations that normally display your Company Name, Logo, YouTube Username, Tagline, etc. These videos can be added to the beginning of every video you upload to your YouTube channel or for for use with any other video project. Video Intros are an easy way to promote consistent branding and professionalism.

You can ALSO use a Media Varnish Video Intro at the END of your videos too… call it a Video OUTRO… and you’ve instantly Doubled the Value of your Video Intro. At no extra charge. Pretty cool, right?


• How Large are the Delivered Files?

Video Intros
– It will depend on the length of the Video Intro you select and the file format you have delivered. On average, Video Intros delivered in .MP4 format will be around 10 MB for each 10 seconds of video.

Video Backgrounds
– Video Background files range from 45 MB to 156 MB each.

Video Elements
– Video Element (3-PACKS) WITHOUT Transparency are around 23 MB each. Video Element (3-PACKS) WITH Transparency are about 1.8 GB each.

Music
– On average, most Music Tracks and Music Packs will be around 1 MB for each 60 seconds of included audio.


• How Long Will it Take to Get My Video Intro(s)?

For Video Intros, Please allow up to three (3) business days for them to be completed and delivered (although most Video Intro orders are usually completed within 24 hours).

All other Products on Media Varnish (Video Backgrounds, Video Elements and Music) are Instantly Downloadable after Purchase.


• What Format(s) are the Video and Audio Files Delivered in?

Video Intros:
– Unless you specify a different file format, Video Intros are delivered in .MP4 by default (HD, 1920×1080). Video Intros can also be delivered in .WMV, .MOV, .AVI, .FLV, etc. (at no extra charge).

Video Backgrounds:
– All Video Backgrounds are delivered in .MP4 (HD, 1920×1080).

Video Elements:
– Most Video Elements are delivered in .MP4 (HD, 1920×1080). Video Elements that include Transparency (Like Rain or Snow on Transparency) are delivered in .MOV (HD, 1920×1080 with Alpha).

Music Tracks \ Music Packs:
– All Music Tracks and Music Packs are delivered in .MP3 and .WAV (44,100 Hz, 16 bit Stereo).


• May I Request a Change in a Video Intro (Colors, Font, etc.)?

Yes. Small changes (like changing the Color or Font) can be done at no extra charge. However, there may be a small additional charge for other changes (like Speed or Animation changes). If you find a video you like but you want a few custom changes made to it, email me at: support@mediavarnish.com. Let me know which video(s) you have in mind and what specifically you would like tweaked. I’ll let you know if there are additional charges (depending on the extent of the changes). Most moderate requests will only incur a $10 surcharge (If… at all).


• Do Your Video Intros Include Sound and/or Music?

My Pre-Built Video Intros, here on Media Varnish, do NOT currently include Sound or Music tracks.

However, Original Music and Sound Design ARE available for most Custom-Made Video projects. Find out more, HERE.


• I Want a Truly Unique Video. Do You Create Custom-Made Videos?

You… are in luck. I can create a one-of-a-kind, tailored Video to your specifications. Get more information HERE.


• What Do I Do with the Purchased File(s) I’ve Received?

If you need to know how to add one of your new Video Intros to your video or project, I have compiled a list of some great (free) resources on the web that show you how to edit and incorporate your new and exciting Video Intro. It isn’t too difficult to add Video Intros to your existing videos and there are even a few really good, open-source (free) software programs you can get online. If you have further questions, you can always email me at: support@MediaVarnish.com.


• Do I Own the Rights to the Video Products I Purchase?

Video Intros:
– Yes. After you receive your purchased Video Intros, You may do with them as you please.

Video Backgrounds:
– All Video Backgrounds include an Unlimited Use License. This means you may use them in any personal or commercial projects (including projects for other clients). The only thing the Unlimited Use License does NOT include is reselling the the rights to the Video Backgrounds (like I do here).

Video Elements:
– All Video Elements include an Unlimited Use License. This means you may use them in any personal or commercial projects (including projects for other clients). The only thing the Unlimited Use License does NOT include is reselling the the rights to the Video Elements (like I do here).

Music Tracks and Music Packs:
– All Music Tracks and Music Packs include an Unlimited Use License. This means you may use them in any personal or commercial projects (including projects for other clients). The only TWO things the Unlimited Use License does NOT include is reselling the the rights to the Music Tracks and Music Packs (like I do here) AND/OR claiming you wrote the Music. Since I am the Original Composer, Writer and Producer of the Music, I hold & retain the Copyright for all Music sold on this website).


• Do You Have a Guarantee?

Sure do. I value Each and Every Customer and Take PRIDE in Offering Quality Products and Excellent Customer Service.

And that means I want YOU to be 100% satisfied with your Experience AND your Purchase. If you have Any issues with your Video Intros or other Downloaded Purchases, contact me as soon as you can and I will make any changes or corrections necessary to ensure your final delivery is 100% correct.

If things cannot be resolved after that, I will refund 100% of your purchase within five (5) business days. Just contact me at: support@mediavarnish.com.


• What Software do You Use to Create Your Videos?

These are (just) some of the Programs I (Aaron James Lee) use to Create and Deliver your Video Intros and other Video Products:

Adobe After Effects CC 20xx (video compositing, rendering, special effects, and editing)

Adobe Photoshop CC 20xx (image manipulation and still graphic elements)

Adobe Illustrator CC 20xx (vector image creation and still graphic elements)

Adobe Premiere Pro CC 20xx (video rendering and editing)

Adobe Audition CC 20xx (audio creation, production, effects, and editing)

MAXON Cinema 4D R17 (3D modeling, rendering and animation)

Sony Acid Pro 7 (audio creation, production, effects, and editing)

– *PLUS* MULTIPLE Plugins and Effects


• Where are You Located?

The Media Varnish Creation Station (Office) is physically located in Dayton, Ohio ► USA ► Earth ► Milky Way Galaxy ► The Universe.